Senior Product Designer — Enterprise Financial Services
I’m a Senior Product Designer who leads end-to-end design in complex enterprise environments — information architecture, interaction design, and the work that connects them. Take a look at my featured projects, connect on LinkedIn, or download my CV.
Nationwide Insurance — Life Insurance
Life Insurance Underwriter Workspace
An end-to-end underwriting workspace built to evolve with the business, absorbing four rounds of new scope without a rebuild and ultimately opening the door to a $40B market.
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Nationwide Insurance — P&C
Quick Pay
A card system that made billing scannable across ten product types — no login required.
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Earlier work
Think Telic / OnTime Soft, Inc.
OnTime Pharmacy
A unified pharmacy platform spanning a patient app, pharmacy dashboard, and master admin system, designed to support 50 independent pharmacies across Puerto Rico.
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Product requirements rarely stay still. I build flexible systems and experiences that can absorb new constraints, requirements, and ideas without having to start over. The goal isn’t to predict every change; it’s to make change easier to handle.
The right artifact can change the quality of a conversation. A journey map can expose a gap, a flow can reveal a dependency, and a wireframe can turn an abstract disagreement into something the team can actually respond to. I use artifacts deliberately; not to document decisions, but to help make them.
Research is one input, not the only one. I bring together user insights, stakeholder perspectives, technical constraints, and business goals to identify what the product needs to do and why. Whether I’m working from formal research or a conversation with a stakeholder, I look for information that can move a decision forward. The source changes — the standard doesn’t.
Currently open to new opportunities.
I treat information architecture as a diagnostic before it’s a deliverable — mapping what exists, what’s broken, and what’s missing before deciding what to build. The structure comes first because everything else builds on top of it.
I turn ambiguous problems into interfaces that hold up under real use — not the demo, the fifth time someone opens it mid-shift with three other things pulling at their attention.
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